TERMS OF SERVICE
Effective Date: 13/05/2025
Introduction
HORSEN.SE is a website operated by Horsense shop s.r.o., a company registered in the Czech Republic with its registered office at Turnovská 478/4, 18000 Prague. The company is listed in the Commercial Register maintained by the Municipal Court in Prague, Section C, File No. 280625, since 15 August 2017. Its Company ID (IČO) is 06345816, and it can be contacted via email at hi@horsen.se. By using this website, you agree to the terms and conditions outlined below. These terms govern your access to and use of all services available on the HORSEN.SE website.
Eligibility and User Responsibilities
The website is intended for individuals and businesses who are legally capable of entering into binding agreements. By registering or using any part of the service, you confirm that you are at least 18 years old and agree to use the platform in accordance with applicable laws and these terms. Users are solely responsible for the accuracy, legality, and relevance of any information they provide, including but not limited to service listings, transport company data, contact information, and pricing. Fraudulent listings or misrepresentation are strictly prohibited. We reserve the right to refuse or remove any listing.
Transport Services
Transport companies can list their services, operation areas, vehicle types, and standard pricing to be visible to potential clients searching for horse transportation. This basic listing service is free of charge. Additionally, transporters may receive direct requests from clients whose route and requirements match the transporter’s profile. Receiving such requests is free; however, the ability to respond to a request and contact the client is a paid feature. Each valid response deducts a small fee from the transporter’s balance. New companies receive a welcome bonus upon registration that allows them to try this feature at no initial cost. The fee amount depends on the selected account currency: 2 GBP, 3 EUR, 3 UDS, 4 CAD, 4 AUD, 400 JPY.
Business Verification
HORSEN.SE offers a manual verification service for transport companies. Verified businesses receive a special badge that increases visibility and trust among potential clients. The verification process involves checking the company’s legal registration, contact details, and general reputation. Verification is valid for one year and may be renewed. A one-time verification fee applies; the current pricing for this service is 95 EUR .
While many features of the platform are free to use, some services require payment. These may include, but are not limited to verification services and premium listing features. All prices are clearly indicated on the relevant pages. Payments are non-refundable unless otherwise specified. Payments are processed via Stripe and PayPal. HORSEN.SE does not take commissions on transactions, and we do not display paid advertisements. This ensures a level playing field where visibility is based on relevance, not promotion.
Users are responsible for maintaining the security of their accounts. This includes safeguarding passwords and ensuring no unauthorized access occurs. HORSEN.SE reserves the right to suspend or delete accounts that submit false information, abuse platform features, or violate any part of these terms and conditions.
The platform is provided “as is” and we do not guarantee uninterrupted access or error-free functionality. HORSEN.SE is not responsible for the outcome of any transaction, nor for any direct or indirect damages resulting from interactions or agreements made between users. We encourage all parties to conduct their own due diligence before entering into any contract or financial agreement.
If you have any questions, suggestions, or concerns regarding these terms and conditions, please contact us at hi@horsen.se.